Your Name

Learning Design Manager & AI Strategist

City, State | Phone | Email | LinkedIn | GitHub

EXPERIENCE

May 2024 – Current

Founded the cross-functional IX AI Council, integrating AI workflows to measurably increase content velocity by 25%.
Architected AI prompt library and training assessments, enabling 60+ staff to adopt new doc tools safely and efficiently.
Led a high-performing team of 6 writers/designers across 12+ major releases, maintaining a 100% retention rate.
Reduced global translation/localization costs by 20% by implementing reuse strategies and scalable authoring standards.
Directed a comprehensive content migration, retiring 5,000+ obsolete pages to improve search relevance by 20%.

Sep 2020 – May 2024

Spearheaded enablement and content strategy using instructional design principles to accelerate proficiency by 20%.
Authored 500+ pages of complex data management documentation, driving a 12% increase in key product adoption metrics.
Partnered with Product Management to produce targeted enablement assets, reducing data onboarding time by 2 weeks.
Mentored 3 junior writers on scalable Docs-as-Code workflows, increasing overall team output and deployment speed by 30%.
Revamped developer-facing API docs and SDK guides, reducing integration tickets by 20% and improving developer morale.

Apr 2015 – Sep 2020

Refactored 300+ legacy in-app messages/assets, improving content clarity and reducing user errors by 15%.
Orchestrated detailed weekly release notes for 4 domains, ensuring consistent 100% on-time Agile delivery cycles.
Generated interactive job aids for 10,000+ global users, significantly reducing support channel dependency and ticket volume.

Style Guide Compliance App: Built with Codex, automating simple style reviews to effectively cut audit time by 40%.
Top AI Hackathon Winner: Engineered a selection agent with guided explanations to reduce incoming ticket volume by 20%.
Docs-as-Code: Directed content migration to Markdown/Git, improving content release frequency by 30%.

Delivered “Optimize Decision-Making” masterclass on mental model frameworks to 200+ attendees.
Designed weekly seminars to synthesize abstract philosophical concepts into logical arguments for 20+ students.
Structured tiered learning curricula using Bloom’s Taxonomy, ensuring measurable concept mastery for 50+ participants.

Languages & Formats: Python, HTML/CSS, XML, JSON, YAML, Markdown, SPL (Splunk), JavaScript

Dev Tools & AI: Git/GitHub, VS Code, Figma, Make, Postman, Codex, Xcode, Claude Code, Gemini, Prompting Essentials